100% Home Care Focus
We don't serve restaurants, retail, or e-commerce. Every feature, workflow, and support interaction is built specifically for home care agencies.
Our Story
We Didn't Start With a Product. We Started With a Conversation.
Home Care Payments began with a single phone call to a home care agency owner who was frustrated with their payment setup — overpaying on processing, waiting days for deposits, and getting zero guidance from their provider. They switched almost immediately.
What happened next is what shaped everything. That owner introduced us to others in their franchise group. Then those agencies introduced us to more. Not because we had the best pitch — but because we listened.
We learned how home care billing actually works. We learned what breaks, what slows agencies down, and what no one in the payments industry was building for. Then we went to our processing partners and pushed for features that home care agencies actually needed — faster funding, smarter compliance, better back-office automation.
Over a decade later, that's still how we operate. We listen first, then build.
We didn't try to sell products that don't match the industry. We let home care agencies teach us what they needed — and built around that.
What Makes Us Different
Built Only for Home Care — Nothing Else
Enterprise-Grade Infrastructure
Our processing is powered by some of the largest financial technology providers in the country — the same infrastructure trusted by thousands of banks, credit unions, and financial institutions nationwide.
Deep Industry Knowledge
We understand home care billing cycles, private-pay vs. Medicaid workflows, recurring ACH patterns, and the specific compliance challenges agencies face.
Want to see how this would work for your agency?
1,300+
Agencies processing with us
$1.6B+
Annually in payment volume processed
1.7M
Transactions handled each year
10+ Years
Focused on home care payments
How We Work
You Get a Partner — Not a Help Desk
When you work with us, you're not calling a generic support line. You have direct access to people who know your account, your volume, and your billing workflow.
That's how we've always operated — and it's why agencies stay.
-
Named Account Contacts
A real person who knows your account — not a rotating support queue.
-
Same-Day Response
Anything touching your deposit timeline gets same-day attention.
-
Proactive Monitoring
We flag issues before you notice them — holds, unusual return patterns, limit questions.
-
Dispute & Recovery Guidance
When returns or disputes come in, we help you resolve them — with strategies specific to home care.
Roy L.
One You Love Home Care
Hailey P.
Seniors Helping Seniors
John H.
Homewatch CareGivers
Olivia K.
FirstLight Home Care
Let's Talk About Your Agency
Whether you're exploring options or ready to make a change, we're here to help you figure out what makes sense for your setup.